Reliable Wireless Connectivity for Retail Environments
Improve Customer Engagement, Point-of-Sale Operations, and Store Security
Wilson Connectivity solutions deliver consistent, high-performance cellular coverage throughout retail spaces—empowering both customers and staff. With seamless in-store connectivity, shoppers can access mobile coupons, product information, and digital payment platforms without disruption. Retailers benefit from optimized point-of-sale systems, efficient mobile checkouts, and real-time inventory tools. Our systems also support IoT devices, digital signage, and mobile team communications to improve operations and customer service. Whether it’s a flagship store, outlet location, or big-box chain, Wilson’s cellular signal enhancement technology ensures dependable, carrier-agnostic coverage in every corner of the retail environment.
Wireless Solutions Designed for Retail Environments
Shopper Experience
Ensure every customer has access to a fast, seamless mobile connection—from browsing reviews to redeeming mobile coupons or completing digital wallet payments. Consistent in-store signal keeps customers connected and engaged throughout their visit.Point-of-Sale Operations
Wilson’s solutions support fast and secure transactions by enhancing wireless connectivity at checkout stations. Mobile POS systems and self-checkout kiosks stay responsive, reducing wait times and improving service efficiency.
Revolutionizing the Shopping Experience with 5G
Westfield Sydney deployed a Zinwave Active DAS integrated with their own Private Mobile Radio over 5G to deliver robust, uninterrupted connectivity across the expansive 88,000 m² retail environment. The system supports multiple carriers and internal communication systems on a single platform, empowering seamless shopper engagement, advanced services like AR-driven virtual try-ons, and improved retail operations through real-time staff coordination, inventory monitoring, and enhanced security systems.
- Unified Network Infrastructure: Supports three commercial carriers and Westfield’s PMR system on a single active DAS platform
- Enhanced Guest Experience: Enables reliable high-speed service for price comparisons, social sharing, and immersive AR experiences
- Operational Intelligence: Facilitates real-time inventory tracking, automated restocks, and data-driven layout optimization
- Security & Efficiency: High-definition security cameras with AI-powered facial recognition now fully operational thanks to seamless connectivity.
- Smart Foot Traffic Insights: Precise tracking on customer movement supports better merchandising and flow strategies.
How Retail Spaces Benefit from Wilson Connectivity In-Building Solutions
Wireless Connectivity Solutions for Retail Environments
See how Wilson Connectivity solutions can support the needs of the retail industry.
Whole Foods Relies on a Sustainable Wilson Connectivity Solution
Whole Foods Markets are found in all types of cities and neighborhoods, often built into existing multi-story brick structures shared with other tenants within an urban setting. A recently added street-level store in New York City had some unique cellular signal problems. Retrofitted, energy-efficient windows and other environmentally friendly building materials had negative impact on cell signal coverage throughout the store.
- Store employees felt compelled to help resolve connectivity issues rather than focus on customer service
- Concerns about the lack of wireless coverage weren’t limited to just existing Whole Foods store locations—lack of cellular signal also hampered the construction process for new stores
- Whole Foods leadership wanted a scalable, yet cost-effective solution to unforeseen cell signal problems at current locations and those under construction.
- After a successful pilot installation in the New York City location, Whole Food incorporated Wilson Connectivity solutions into many of its stores
Related Resources
Ready to put 5G to work in your facility?
Let’s start with a site assessment, a network model based on your needs, and an implementation plan that doesn’t disrupt your operations.
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