Reliable Wireless Connectivity for Retail Environments
Retail Wireless Solutions Improve Customer Engagement and Store Performance
Wilson Connectivity’s retail wireless solutions deliver consistent, high-performance cellular coverage throughout every retail space—empowering customers, staff, and operations. With seamless in-store connectivity, shoppers can access digital coupons, product information, and mobile payment platforms without interruption. Retail teams benefit from optimized point-of-sale systems, faster mobile checkouts, and real-time inventory tools. Our systems also support IoT devices, digital signage, and internal communications to strengthen operations, service quality, and security across the entire store environment.
Wireless Solutions Designed for Retail Environments
Shopper Experience
Ensure every customer has access to a fast, seamless mobile connection—from browsing reviews to redeeming mobile coupons or completing digital wallet payments. A consistent in-store signal keeps customers connected and engaged throughout their visit.Point-of-Sale Operations
Enhance checkout reliability with retail wireless network solutions that ensure POS systems, kiosks, and mobile devices stay connected. Faster, more secure transactions mean shorter lines and better service.
Revolutionizing Retail with 5G Connectivity and Active DAS Solutions
Westfield Sydney deployed a Zinwave Active DAS, integrated with their own Private Mobile Radio over 5G, to deliver robust, uninterrupted connectivity across the expansive 88,000 m² retail environment. The system supports multiple carriers and internal communication systems on a single platform, enabling seamless shopper engagement, advanced services such as AR-driven virtual try-ons, and improved retail operations through real-time staff coordination, inventory monitoring, and enhanced security systems.
- Unified Network Infrastructure: Supports three commercial carriers and Westfield’s PMR system on a single active DAS platform
- Enhanced Guest Experience: Enables reliable high-speed service for price comparisons, social sharing, and immersive AR experiences
- Operational Intelligence: Facilitates real-time inventory tracking, automated restocks, and data-driven layout optimization
- Security & Efficiency: High-definition security cameras with AI-powered facial recognition now fully operational thanks to seamless connectivity.
- Smart Foot Traffic Insights: Precise tracking of customer movement supports better merchandising and flow strategies.
How Retail Spaces Benefit from Wilson Connectivity In-Building Wireless Solutions
Wireless Connectivity Solutions for Retail Environments
See how Wilson Connectivity solutions can support the needs of the retail industry.
Whole Foods Improves In-Store Connectivity with Wilson Solutions
Whole Foods Markets are located in various cities and neighborhoods, often integrated into existing multi-story brick structures shared with other tenants within urban settings. A recently added street-level store in New York City had some unique cellular signal problems. Retrofitted, energy-efficient windows and other environmentally friendly building materials had a negative impact on cell signal coverage throughout the store.
- Store employees felt compelled to help resolve connectivity issues rather than focus on customer service
- Concerns about the lack of wireless coverage weren’t limited to just existing Whole Foods store locations—the lack of cellular signal also hampered the construction process for new stores
- Whole Foods leadership sought a scalable, yet cost-effective solution to address unforeseen cell signal issues at existing locations and those under construction.
- After a successful pilot installation in the New York City location, Whole Foods incorporated Wilson Connectivity solutions into many of its stores
Related Resources
Ready to put 5G to work in your facility?
Let’s start with a site assessment, a network model based on your needs, and an implementation plan that doesn’t disrupt your operations.
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